A ticket for a musical

Below are the parts of a formal letter and an informal e-mail. Look at the style of language and collect the numbers for the correct parts. A Formal letter:

B: Informal e-mail :
1 It`s because those guys I booked my ticket through lied to me.
2 dear sir or madam
3 On arrival at the theater however I was shown to a seat from which it was impossible to see the whole stage
4 Bye for now Monica
5 HI jon
6 According to you my ticket was for one of the best seats in the theatre
7 I don`t really expect them to give me my money back but anyway I`ll let you know
8 I wish to complain about the ticket which you organised for me for the April 3 performance of Chicago in New York
9 I mean I`d paid for one of the best seats in the place but I was stuck where I could hardly see the stage
10 Yours sincerely Monica Rice
11 Well I got to New York to see Chicago but I wasn`t too pleased
12 I`m view of this my ticket should have been considerably less expensive than was the case.
13 Of course I`ve written a letter to the jerks to complain
14 I expected you to return part of the sum I paid and look forward to hearing from you very soon
B) First work with the parts that you collected in A. Find the correct order for the parts of the letter and write the letter out in your exercise book. Then do the same with the parts in B and write out the e-mail