Brief - Beschwerde - Hotel

Dear Sir Brown,

I booked an offer for a week.
In the hotel there were many shortcomings. When I arrived at the hotel, I to wait half an hour for the key. When I was in the room, the room was unclean. At night it was very noisy in the room. I could not sleep. There were other defects. The next day we had breakfast. The coffee was cold and the rolls hard. I was in her hotel for a week. During this time the room was not cleaned. Unfortunately, the TV in the room had only two programs and the mattress from the bed was worn out. The hotel should be close to the center. I took the bus for eight stops to arrive in the center. I took the bus for eight stops to get in the center. I would like to request a refund for this.

I would be thankful for an answer.

Yours faithfully

Danke wenn jemand schaut.