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Brief - Beschwerde - Hotel

Frage: Brief - Beschwerde - Hotel
(1 Antwort)


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Beiträge 45
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Dear Sir Brown,

I booked an offer for a week.
In the hotel there were many shortcomings. When I arrived at the hotel, I to wait half an hour for the key. When I was in the room, the room was unclean. At night it was very noisy in the room. I could not sleep. There were other defects. The next day we had breakfast. The coffee was cold and the rolls hard. I was in her hotel for a week. During this time the room was not cleaned. Unfortunately, the TV in the room had only two programs and the mattress from the bed was worn out. The hotel should be close to the center. I took the bus for eight stops to arrive in the center. I took the bus for eight stops to get in the center. I would like to request a refund for this.

I would be thankful for an answer.

Yours faithfully

Danke wenn jemand schaut.
Frage von Ninna | am 18.02.2019 - 05:41


Autor
Beiträge 2181
403
Antwort von Ratgeber | 18.02.2019 - 23:34
Dear Sir Brown,

I booked an offer for a week.
In the hotel there were many shortcomings. When I arrived at the hotel,
I had to wait half an hour for the key. After having entered my hotel room, I recognized that the room wasn`t clean. In addition it was very noisy at night in the room, so I could not sleep. Besides there were other defects. The next day at breakfast the coffee was cold and the rolls hard. I spent a week in your hotel. During this time the room has not been cleaned. Unfortunately, the TV in the room had only two programs and the mattress from the bed was worn out. The hotel information said, that your hotel would be located near the center, but I had to take the bus for eight stops to reach the center. On account of the above listed shortcomings I would like to request a refund and would be thankful for an answer.

With kind regards

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